In spite of the fact that the web hosting service provided by the different companies is roughly identical, each provider has got their own platform with its own modifications and ways to complete particular things. That’s why, an in-depth knowledge base will be really useful both for persons with zero prior experience and for technically savvy users who will sooner or later find out how certain procedures are executed, but will waste some time in the process. The purpose of such a knowledge base is to make the service quick and simple to use, saving users both time and efforts. The outcome is more satisfied clients, since they can swiftly find the information they’re looking for, and considerably less work for the help desk staff, because usually most of the inquiries and problems that customers have are already described in the knowledge base. Provided that the articles themselves are written well and encompass more topics, you will be able to find out more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages come with an in-depth knowledge base where you can find information on all the complications that you might possibly encounter and their solutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your email client are accurate, but still you are unable to send emails, for example. We’ve done our utmost best to be as exhaustive as possible and to cover all possible options in order to help you save time and to supply you with different solutions for every problem. The knowledge base comprises informational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every section of the Control Panel, while if you’d like to check the full archive of articles, you should go to the all-inclusive Help section.